Quick answers about shopping with Ambrance.

What does Ambrance sell?

Ambrance offers niche fragrances and carefully selected perfume products. We do not sell digital downloads.

Do you ship internationally?

Shipping options and costs are shown at checkout. Free shipping applies from €50 order value (where available).

How long does delivery take?

Delivery times depend on your destination and the shipping method you choose. You will see the available options during checkout.

Can I return a product?

Yes. Please see our Returns policy for conditions and how to start a return.

How does the points system work?

Registered customers can earn and redeem points on eligible purchases. Your balance is visible under My account → Points.

How can I contact you?

Use our Contact page — we are happy to help with orders, fragrance advice, and returns.